Senior Vice President / Chief HR & Diversity Officer, FedEx Express
Shannon A. Brown is Senior Vice President / Chief HR & Diversity Officer for FedEx Express, the world’s largest express transportation company. As the most senior human resources executive for FedEx Express, Brown provides strategic direction for all human resources practices, policies and operations for the company. His role includes overseeing global initiatives to develop and retain a highly-talented and diverse workforce, where employees are empowered to respond to customer needs in an environment that promotes a safe and sustainably responsible work place.
Brown embodies the company’s shared commitment “to make every FedEx experience outstanding” and through his leadership has established a workforce dedicated to delivering the best customer service. During his tenure, FedEx has consistently been ranked on Fortune magazine’s list of the “World’s Most Admired Companies” and Black Enterprise magazine’s “40 Best Companies for Diversity.”
He began his career at FedEx more than 30 years ago as a package handler at the Memphis World Hub. As he advanced in his career, he continued to demonstrate exceptional leadership qualities and a strong commitment to service. His executive achievements also include serving as Senior Vice President of HR for FedEx Ground. He has attained many honors, including the FedEx Five Star Award and CEO Five Star Award.
Brown is actively involved with a variety of corporate, academic, and nonprofit institutions. He currently serves as a director of BancorpSouth, Inc., a financial holding company. Additionally, he was appointed by Tennessee Governor Bill Haslam to the University of Tennessee System Board of Trustees and to the Advisory Board for Western Governors University. He also holds board memberships with the Intermodal Transportation Institute at the University of Denver; LeMoyne-Owen College in Memphis, TN; and the Robert J. Dole Institute of Politics at the University of Kansas. His dedication to community service includes the Board of Trustees of Lausanne Collegiate School, the Board of Teach for America-Memphis, and membership on the Central Board of the Boys & Girls Clubs of Greater Memphis. Brown is the immediate past Chairman of the Board for United Way of the Mid-South.
His outstanding professional and civic leadership have brought him to the forefront of media attention. Brown has been named to Black Enterprise magazine’s lists of “100 Most Powerful Executives in Corporate America” and “Top Executives in Corporate Diversity,” as well as Savoy magazine’s “Top 100 Most Influential Executives in Corporate America.” He is also a member of the Executive Leadership Council (ELC) and was featured in Forbes magazine’s 2016 “Diversity at the Top” edition honoring the ELC’s 30th anniversary.
Brown is a recipient of the National-Louis University Distinguished Alumni Award and was inducted into the Memphis City Schools Alumni Hall of Fame. Brown’s educational background includes a bachelor’s degree from National-Louis University in Chicago and a master’s degree from the University of Denver. He currently resides in Memphis, TN.