Carnival Announces $300 Million Enhancement Program
Black Enterprise Magazine September/October 2018 Issue

Turn Crisis into Opportunity with Superior Customer Experience

Carnival Cruise Lines on Wednesday announced a $300 million program to improve the efficiency of its fleet after a series of crises in the embattled company’s recent turbulent past.

“All of Carnival Cruise Lines’ ships operate safely today. Each vessel already has effective systems in place to prevent, detect and respond to emergency situations, and we meet or exceed all regulatory requirements,” said Gerry Cahill, president and CEO of Carnival Cruise Lines. “However, by applying lessons learned through our fleet-wide operational review after the Carnival Triumph fire and by taking advantage of new technologies, we have identified areas for enhancement across our operations. These initiatives reflect our commitment to safe and reliable operations and an enjoyable cruising experience for the nearly 4.5 million guests who sail with Carnival Cruise Lines each year.”

The plan will increase the power and efficiency of the ship’s emergency generators and enable better fire prevention and detection. Carnival also said it was enacting the new Safety & Reliability Review Board, to be comprised of five external employees.

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