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customer

4 Simple Ways to Truly Put Your Customer First

Keeping the voice of the consumer top-of-mind at all times is key

Most successful companies are “consumer-first.” And while your job might be hectic at times, your…

By Black Enterprise

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black businesses

#BlackBizMatters: Spending $1.2 Trillion Black Buying Power With Black Businesses

Buying products and services from black-owned businesses helps them to grow and to employ other African Americans

Circulating dollars into black-owned businesses is critical to those businesses—it enables them to keep their…

By Carolyn M. Brown

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customer service

#BlackBizMatters: How to Up Your Customer Service

It is our duty to raise the standard to ensure our community is getting quality goods and products and services at every turn

Check out these 5 tips for maintaining exceptional customer service standards as strive to increase…

By Safon Floyd

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online store

What We Learned After Taking Our Online Store Offline

Three characteristics that will impact the future of how stores are built

Andy Dunn, co-founder of men’s clothing brand Bonobos, deserves a lot of credit for making…

By Black Enterprise

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online business

How to Know When to Sell Your Online Business

Recognize the signs and conditions that lead to the highest valuation possible

A couple of years ago, one of our customers lost more than $96,000. He lost this…

By Black Enterprise

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business email

How to Send the Perfect Business Email Every Time

Present yourself via email in a way that lets the receiver know you are intelligent, professional, and to be taken seriously

People often view email as a less formal means of communication.
This can be true when…

By Black Enterprise

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Bank

$2.7 Million in New Deposits at Black-Owned Industrial Bank

Movement seeks to leverage our resources to support African American banks that are more inclined to lend to minority small businesses

As the national conversation about the value of black lives and the role of police…

By Jared Brown

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Startup Costs

Follow These 7 Steps to Save Thousands in Business Startup Costs

Employ customer discovery to ensure you're on the right track

There is an age-old saying, “If you build it, they will come.” But that couldn’t…

By Chanel Martin

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Friends

The Pros and Cons of Starting a Business With Friends

How to work with your BFF and not ruin a friendship

I first met Jonathan Wasserstrum, one of my best friends and now a co-founder of…

By Black Enterprise

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Couple in New York

Competing Ambition: Five Ways to Overcome Common “Power Couple” Struggle

How you can reach mogul status--together

The term ‘power couple’ triggers my brain to cue Alicia Keys’ Unbreakable. You may not…

By Toni Howard Lowe

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pitch LeBron

CNBC’s ‘Cleveland Hustles’ Series Launches a Pitch to LeBron James Contest for Small Businesses

The NBA superstar will endorse the winning small business owner

To celebrate the launch of “Cleveland Hustles,” CNBC’s new series from executive producer LeBron James,…

By Carolyn M. Brown

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Travel Pillow

Black Entrepreneurs Introduce the Last Travel Pillow You Will Ever Buy

The Journey Pillow, Anthony and Candace Williams' innovative product, helps travelers relax and get comfy

Recently, entrepreneur siblings Anthony and Candace Williams successfully kick-started their premium travel product, the Journey…

By Chanel Martin

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Kidpreneur

Kidpreneur Launches Publishing Company That Celebrates Brown Girls Everywhere

Promotes high self-esteem and positive self-images for black girls

Kidpreneurs never cease to amaze and make us wonder what we were doing with our…

By Gwen Jimmere

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Single Mother

Meet Maria Wills: A Single Mother Paving Her Own Way in Entrepreneurship and Entertainment

She uses passion and fear to drive her goals

Maria Wills was born in Washington D.C. and raised in Prince George’s County, Maryland. Wills…

By Chanel Martin

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Wisdom

The 4 Pieces of Wisdom You Need to Grow Your Business

Numbers are key to keeping your doors open

Entrepreneurs go into business for a variety of reasons, yet they all have one thing…

By Black Enterprise

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millennials

The Key to Cultivating Lasting Business Relationships

Understanding the true value of mentors

I once heard a colleague say, “You don’t look for a mentor, you strive to become…

By Black Enterprise

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Billion Dollar Roundtable

Major Companies Spending Over $1 Billion Annually With Minority Businesses

Meet the 21 members of the Billion Dollar Roundtable, from AT&T to Walmart

AT&T, Walmart, GM and Microsoft all have one thing in common. They can be found…

By Carolyn M. Brown

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Media

Radio One Founder Cathy Hughes Produces New Movie About A Black Media Family Dynasty

TV One will air "Media," an original movie that captures the power struggles occuring within a wealthy, black-owned, family business

Radio One Founder and Chairperson Cathy Hughes joins the bevy of black women making movies.…

By Carolyn M. Brown

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Chaz Hammonds

Chaz Hammonds Talks Balancing Law School and Entrepreneurship With “Spice”

Find out how this entrepreneur, law student, and philanthropist became an innovative tastemaker, in every sense of the word

Chaz Hammonds, a native of Houston, Texas, is the owner of SoulFitGrill, an all-natural, low…

By Chanel Martin

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marketing

How Pinterest’s Timing Element Affects Your Marketing (and What You Can Do About It)

How to correctly calculate the Aging or Baking effect on your campaigns

Imagine you’re watching the Indy 500. It’s lap two of the race and you’re thinking…

By Black Enterprise

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How To

hire talent

How to Hire Talent That Will Complement Your Team and Culture

People make the difference. You can have incredible systems and procedures in place, the right software…

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grief

How to Deal With Grief While at Work

Regardless of where you live in the world, all of us in some way have…

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