http://www.blackenterprise.com/entrepreneurs/2009/06/17/customer-service-a-cut-above-the-rest Your Ultimate Source for Wealth Creation Sat, 21 Nov 2009 08:29:43 -0600 http://wordpress.org/?v=abc hourly 1 http://www.blackenterprise.com/entrepreneurs/2009/06/17/customer-service-a-cut-above-the-rest/comment-page-1#comment-17884 sonia johnson Tue, 23 Jun 2009 10:09:01 +0000 http://blackenterprise.com/?p=36159#comment-17884 Good morning, Do you have any specifics on any of your articles about, knowing what to say when women are present, and knowing what not to say to keep clientele? I'm having an issue with one of the barbers in the shop where I work, and he's constantly talking about the white race, he doesn't like them, but I find myself lashing out at him because he seems to think its okay to display this type of talk in the barbershop. Please direct me to anything that I can take to the shop owner, so that he can learn proper procedure on how to keep the customers happy. Good morning, Do you have any specifics on any of your articles about, knowing what to say when women are present, and knowing what not to say to keep clientele? I'm having an issue with one of the barbers in the shop where I work, and he's constantly talking about the white race, he doesn't like them, but I find myself lashing out at him because he seems to think its okay to display this type of talk in the barbershop. Please direct me to anything that I can take to the shop owner, so that he can learn proper procedure on how to keep the customers happy.

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