Billy Link Jr
Director - Focus Store Manager for Walmart Stores Incorporated
Billy Link, Jr is a Director - Focus Store Manager for Walmart Stores Incorporated in Columbus, Ohio. He provides strategic leadership for his 400+ associate partners in delivering a clean, fast friendly environment to over 50,000 Customers per week.
Mr. Link drives sales in the facility by accounting for multiple, dynamic indicators and ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs. Mr. Link models, enforces, and provides direction and guidance to hourly associates and managers within a highly challenging labor environment on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
Mr. Link initiates, directs, and participates in multiple community outreach programs that require ongoing engagement and a high interface with the community, by encouraging and supporting associates and managers in serving as good members of the community; establishing and maintaining relationships with key individuals or groups in the community and media as the representative for the company; presenting the company's perspective. Mr. Link provides supervision and development opportunities for management and hourly associates on hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and diversity awareness across multiple levels of the organization.
Mr. Link drives the financial performance of the facility by ensuring that sales and profit goals are achieved; maintaining a strategic, holistic, and analytical business perspective; anticipating and accounting for key performance indicators; executing process improvements and productivity tools; leading the management team in controlling expenses to ensure they are indexed to sales. Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction.
Mr. Link identifies up and coming and high-performing talent, including diverse talent and provides them with accelerated development opportunities, and ensures direct reports do the same. Mr. Link demonstrates awareness and value of diverse teams by creating and maintaining an environment of objectivity, open communication, and respect.
A native of Mansfield, Ohio, Mr. Link is a 2002 graduate of The Ohio State University with a Bachelor of Science degree in Biology, a 2006 graduate of The Ohio State University with a Bachelor of Arts in Psychology, and is currently working to finish his Masters in Business Administration from The Ohio State University.
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