Choosing your electric company
More of us are getting to decide who's going to turn on the lights at home
have passed or have pending deregulation legislation, the local utility, which provides the pipelines for the last mile of electricity, will provide service to consumers in the event of service disruption from an ESCO.
What happens if an energy supplier goes out of business? For example, in New York if an ESCO ceases operation, service is defaulted to the local utility and you’re given the choice of service from another ESCO. Make sure you know the procedures for switching suppliers.
What kind of customer service will the company provide? Make sure the ESCO has a toll-free customer service number, convenient hours of operation and concise information on emergency service procedures.
For more information on deregulation efforts and registered energy companies in your state, contact your local public utility commission.