tax, this tax is imposed by your city or county to raise money to pay for local services.
National access fee. Carriers like MCI, Sprint and AT&T must pay your local phone company a fee to use lines in order to start and stop long-distance phone calls. That fee is passed on to consumers through the national access fee. MCI’s flat rate for the access fee is $1.07, while Sprint and AT&T charge 85 cents.
If charges appear on your bill that you don’t understand, call the phone company and have a billing agent walk you through the fees. If you’re still unsatisfied, you can file a complaint with the FCC. For interstate or international complaints, write to: Federal Communications Commission, Common Carrier Bureau, Consumer Complaints, Mail Stop Code 1600A2, Washington, DC 20554. For intrastate complaints, contact your state’s Public utility Commission.
Don’t Get Crammed
Scams and phony charges involving phone service are on the rise, which makes it more important than ever for consumers to carefully read their phone bills. According to the Washington, D.C.-based National Consumer’s League, a practice called “cramming” is the No.1 complaint on its consumer fraud hotline (800-876-7060). That’s when telemarketers slip charges for such services as pagers and personal 800 numbers into your phone bill without your authorization. The more you understand the routine charges on your bill, the easier it is to spot unauthorized fees that may pop up.