If you think Nationwide is really on your side, perhaps you ought to think again. That’s the advice of 2Jennifer and Steve Beavers, a young couple living in Dayton, Ohio, who were shocked when the insurance company suddenly canceled their $173,000 homeowners’ policy in 1990. When they pressed for an explanation, their agent timidly confided, “It’s possible the underwriter feels intimidated by the neighborhood.”
“It was appalling and I was astonished. To think that in the ’90s you could be dropped for this reason was shocking to me,” says Jennifer, who with her husband went on to get a less expensive policy with a different insurance carrier. But their dealings with Nationwide were far from over. The Beavers pressed ahead and filed a discrimination and discrimination complaint against Nationwide through Dayton’s Human Relations Council, which has a federal contract to investigate alleged Fair Housing Act violations. But rather than address the complaint, Nationwide took the case all the way to the U.S. Supreme Court, arguing whether the council had jurisdiction in such a case. The Beavers’ case, as well as those brought by several other African American homeowners against Nationwide, is still pending.
Increasing incidents of discrimination and racial redlining against African American homeowners by insurance carriers across the country prompted the Washington, D.C.-based National Fair Housing Alliance (NFHA) to file an administrative complaint against Nationwide and other insurance carriers with HUD in 1994. The group had serious concerns as to whether African Americans were really “in good hands with Allstate,” and if State Farm was truly “like a good neighbor” to policyholders who weren’t white and living in certain areas. All three groups were cited in the administrative complaint.
NFHA’s concerns were based on testing that concluded whites received better coverage and lower rates than homeowners in black, Latino or integrated neighborhoods. Further testing by the NFHA uncovered numerous examples of different coverage rates being offered to black and white homeowners despite the similarities of the homes they owned and coverage they were seeking. Shanna Smith of the NFHA recalls one example in Akron, Ohio, of a black homeowner with a $45,000 home and a white homeowner with a $50,000 home. Both parties were seeking similar insurance coverages, but the black homeowner was hit with a $222 premium versus the white homeowner’s premium of $ 133 annually.
The NFHA found similar complaints against State Farm in Toledo, while Allstate and Nationwide didn’t make the grade in 10 cities they service across the country. In the national testing project, discrimination against African American and Latino applicants and homeowners in African American and/or Latino neighborhoods occurred 53% of the time. The rates of discrimination were close to 50% for both Allstate and Nationwide (testing was conducted in 10 different cities). Of the tests conducted with State Farm (testing was conducted only in Toledo), the rate of discrimination was 85%. In the cities in which testing was conducted, the rate of discrimination ranged from a low of 32% in Memphis to a high of 83% in