Unjust Clause

Mandatory credit card arbitration leaves consumers on losing end

a good idea because:

  • It involves passive consent (no verbal or formal written agreement)
  • It’s not normally agreed to by both parties (mandatory)
  • The nature of proceedings remains secret (wrongdoing won’t be revealed as in court)
  • It denies legitimate recourse to consumers with arbitrators’ decisions being final
  • The companies generally hire the arbitration agency
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