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By Anslem Samuel | Published August 11, 2011 | Full size is 620 × 480 pixels

COMPASSION: It’s not about being touchy-feely, but more about showing that you care about people—clients or otherwise. “People put this in the soft skill camp and they do not understand the impact of actually caring about people,” says Horsager. “People put faith in those that they see authentically care about people other than themselves.”

COMPASSION: It’s not about being touchy-feely, but more about showing that you care about people—clients…

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