← 9 Tips to Keep Black Salons in Business

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By Janell Hazelwood | Published December 23, 2010 | Full size is 1000 × 665 pixels

Improve scheduling. Sometimes it’s just a matter of doing one thing different, like scheduling clients further apart, to help with retention. “Stylists and owners really need to go the extra mile to manage clients’ expectations. Too many times I get clients simply because they were sick and tired of spending an entire day in the salon when the expectation was two to three hours,” says Ottley.

Improve scheduling. Sometimes it’s just a matter of doing one thing different, like scheduling clients…