A company sales executive said in an unsealed internal email that Fed Ex has been “systematically overcharging” businesses and government offices at higher residential rates , Bloomberg reports.
“I have brought this to attention of many people over the past five or six years, including more than one managing director, and no action has been taken to address it,” Alan Elam wrote in an e-mail on Aug. 2, 2011. “My belief is that we are choosing not to fix this issue because it is worth so much money to FedEx,” he said in a later email.
The unsealed emails are part of a class-action lawsuit claiming FedEx overcharged business and government customers as much as $3 each for millions of delivered packages.
Read the whole story at Bloomberg.