If your company is searching for a recruiter or headhunter, ask these questions to find out if he can has what it takes to get the job done:
What are your areas of expertise?
Recruiters should have training in a variety of industries. Find out if the companies theyâ€™ve worked with are comparable to your own. Ask if anyone in the company is licensed or has experience working in your industry. You donâ€™t want a finance recruiter searching for a marine scientist position, says Graham.
Are you a retained search or contingency search firm?
Contingency recruiters work on a commission basis. If they find a candidate for your position, they get paid. Otherwise they donâ€™t. On the other hand, a retained search firm is paid a predetermined fee for a specified amount of time to fill a specific position. They are paid whether the position is filled or not. Retained search firms have more specialized expertise, but â€śyou have to really do your homework when engaging a retained search firm,â€ť Graham says. If the firm is unscrupulous they will require you to pay a fee even if they are not exhausting their resources to fill the position.
How long will it take you to fill the position?
If a recruiter says they can fill positions immediately, that should be a red flag. If they tell you it will take 60 to 90 days, that is a bad sign, too. Unless it is a complicated, high level, top secret position, such as the CFO at NASA, the average position should be filled in 30 to 60 days, Graham says. â€śYou want someone who will work the contract and not drag it on.â€ť
What is the retention rate for the candidates youâ€™ve placed? What is your placement rate?
Find out a recruiterâ€™s track record. Burks says that a companyâ€™s retention rate will let you know if the placements theyâ€™ve made are good matches. â€śYou donâ€™t want to hire someone today and then 10 months from now the company needs to fill the position again,â€ť he says. The placement rate will warn you about recruiters who are hired to do 90 searches a year, but only fill 20 positions in that year.
What is your guarantee period and refund policy?
Some retained search firms offer a 90-day guarantee. Ask the recruiter within what time period will they replace a candidate for free if the candidate quits or is fired under extenuating circumstances. Alternatively, will they provide a full or partial refund or credit towards that position or another position in the future?
To learn more about the skills a recruiter should have or to find a recruiter for your small business check the following Websites below:
Ere.net — A social networking community for recruiters.
Recruitinglife.com — National Association of Personnel Services
NRCSIP.com — National Registry of Certified Staffing Industry Professionals
NAAAHR.org — The National Association of African Americans in Human Resources.