Facebook (www.facebook.com/msceo) + (www.facebook.com/feliciajoy2theworld): I have a personal Facebook account but I use it more for business. My company, Ms. CEO Incorporated, uses our Facebook "Fan" Page (now a "Like" page) to show photos and video of our behind-the-scenes work. We also use it to post questions for feedback. Our Facebook page will be getting a makeover during the next couple months and in 2011 we're going to post to Facebook a lot more and launch interactive contests and forums on it as well. We really saw the potential power of both Facebook and Twitter when we merged our online world with our face-to-face interactions during an event we held in June 2010, called "Shop, Show & Tell - A Shopping Expo with a Twist". This is an expo we created to help small business owners boost sales during the typically lagging summer months and to help consumers find great products at affordable prices.