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	<title>Black Enterprisechief diversity officer &#187; Black Enterprise</title>
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		<title>Top Executives in Diversity</title>
		<link>http://www.blackenterprise.com/2011/06/01/top-executives-in-diversity/</link>
		<comments>http://www.blackenterprise.com/2011/06/01/top-executives-in-diversity/#comments</comments>
		<pubDate>Wed, 01 Jun 2011 10:00:42 +0000</pubDate>
		<dc:creator>BLACK ENTERPRISE</dc:creator>
				<category><![CDATA[BE Lists]]></category>
		<category><![CDATA[Career]]></category>
		<category><![CDATA[Magazine]]></category>
		<category><![CDATA[chief diversity officer]]></category>
		<category><![CDATA[corporate diversity]]></category>
		<category><![CDATA[senior management diversity]]></category>
		<category><![CDATA[workforce diversity]]></category>

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		<description><![CDATA[True diversity happens at the top—that’s why Black Enterprise focused on this select group. ]]></description>
			<content:encoded><![CDATA[<p>Diversity matters. In order for American industry to “out-innovate” the rest of the world—to paraphrase our nation’s chief executive—companies will have to demonstrate bold, deliberate policies of inclusion.</p>
<p>Take McDonald’s. The fast-food giant has positioned such initiatives high on its menu in all areas of the company by following three guideposts: diversity education, management commitment, and employee business networks. “Diversity is everybody’s business at McDonald’s and it’s important that we recognize and respect everyone on both sides of the counter,” says Patricia S. Harris, global chief diversity officer of the restaurant company that serves more than 60 million in 117 countries daily. “Diversity is not a destination that we will ever reach. It is a journey that we have decided to take. We are fortunate to have a management team that gets it and supports it.”</p>
<p>This philosophy is reflected in numbers and actions. McDonald’s, one of black enterprise’s Best Companies for Diversity, has long valued diversity in its workforce (women and minorities make up more than 80% of its workforce and nearly 50% of its officers are minorities; 22% are African American) and supplier inclusion (55% of the procurement spend, or $5 billion annually, is with minority- and female-owned businesses). Twice a year Harris presents programs and performance metrics to the board of directors. The company offers its employees workshops at the corporate and regional level. Its Leadership At McDonald’s Program (LAMP) identifies high-potential directors of diverse backgrounds to move them through the pipeline into future leadership positions. Moreover, ongoing dialogue takes place among leaders of regional and corporate employee business networks. Harris asserts: “These employee networks began more than 30 years ago, and at that time were more social in nature. Today, our employee business networks have business plans that support our company’s vision.”</p>
<p>(Continued on next page)</p>
<p><!--nextpage-->Part of the reason McDonald’s has been the model of business diversity has been executives such as Harris driving the process. Such leadership has placed her on the inaugural roster of black enterprise’s Top Executives in Diversity. This group represents C-suiters and other senior managers at the nation’s 1,000 largest publicly traded corporations and 100 leading global corporations with strong U.S. operations who oversee and develop programs to include and advance African Americans and other ethnic minorities, women, the disabled, and the LGBT (lesbian/gay/bisexual/transgender) community among the employee, senior management, corporate board, and supplier ranks. Most important, these professionals view such efforts not as initiatives to communicate good corporate citizenship but as vital to expanding market share, building revenues, and increasing the bottom line.</p>
<p>This stewardship becomes more important as diversity has been increasingly placed on the back burner in a post-recession environment. Just review the results of a two-year global study, Developing the 21st Century Leader, conducted last year by the consulting group AchieveGlobal. In ranking six areas critical to leadership success, business initiatives to boost profits earned a No. 1 ranking while diversity fell to the bottom of the list of priorities. Additionally, the top executives on this roster can be found in less than 150 companies from a universe of 1,100. But in the face of the study and statistics, diversity is needed as corporations must become more globally competitive and our nation becomes more ethnically diverse. In fact, the National Journal recently reported that the 2010 Census revealed that America is increasingly becoming a “majority-minority” nation. It found that the non-Latino white population declined from 69.2% in 2000 to 63.7% in 2010 while the minority population expanded from 30.9% in 2000 to 36.3% in 2010.</p>
<p>True diversity happens at the top—that’s why <strong>Black Enterprise</strong> focused on this select group. “We are guided by our Performance with Purpose goals, which include our commitment to invest in our associates to help them succeed and to contribute to better living standards in the communities we serve,” says Pamela Culpepper, PepsiCo’s senior vice president, global diversity and inclusion officer who works closely with Chairman and CEO Indra Nooyi on the Global Diversity and Inclusion Governance Council, which is comprised of internal and external leaders from all four continents of the beverage and snack manufacturer’s international business. Another leading diversity champion, Tara Amaral, vice president of talent acquisition and chief diversity officer for payroll and tax filing processor Automatic Data Processing Inc. (ADP) seeks to expand the employee and management pipeline, in part, through the CEO-led Executive Diversity Council, a body of the most senior executives who set overall diversity management direction at every level. Moreover, diversity and  inclusion are a component of ADP’s executive performance and compensation.</p>
<p>(Continued on next page)</p>
<p><!--nextpage-->Emilio Egea, Prudential Financial’s vice president of human resources and chief diversity officer, says his company approaches diversity through, in part, integrating diversity into business processes and relationship-building with diverse organizations. For example, when the company executed its IPO, Egea asked about minority participation of underwriters and worked with the top brass on a game plan to ensure that roughly 27% of the underwriters were minority-owned firms. In another instance, when there was a perception that Prudential couldn’t find black talent from HBCUs, the company sponsored a business case competition in collaboration with Hampton University’s School of Business in which students were asked to develop and recommend long-term strategies for real-life business cases within the company. “The idea is to plant the seed. Once people see the success you have, they start to run with it,” he says. “The real breakthrough comes from getting people to build authentic relationships across differences. We take people out of their comfort zones and put them in situations where they are the ones who are in the minority. That’s where the real learning comes from. My job is to expand people’s frame of reference.”</p>
<p>Turn the page to find other leading executives who mean business when it comes to diversity.<br />
<strong>—Additional reporting by<br />
Carolyn M. Brown &amp; Sonja D. Mack</strong></p>
<p><strong>METHODOLOGY</strong><br />
To select our top executives in diversity, <strong>BE</strong>’s editors sought to identify the highest-ranking and most influential corporate executives in the field. We set out to identify those senior managers responsible for leading the corporate diversity initiatives in the top 1,000 largest publicly traded companies and 100 major global companies with significant American-based operations. As part of our comprehensive search, we consulted major corporations, diversity professionals, trade associations, and resources such as the Executive Leadership Council, Diversity Best Practices Reports, National Diversity Council Inc., and The Johnnetta B. Cole Global Diversity and Inclusion Institute at Bennett College for Women, among others.</p>
<p>(Continued on next page)</p>
<p><!--nextpage-->Our selections met the following criteria:<br />
• We selected chief diversity officers, global diversity executives, executive and senior vice presidents, and vice presidents who lead diversity initiatives vital to the business objectives of their company.<br />
• We excluded all executives who have been identified as directors, managers, or assistant and associate directors and managers in this area.<br />
• We excluded those who serve as general counsels, human resource officers, or corporate foundation executives without a diversity management designation for the entire company or major operational and/or revenue-producing unit.<br />
• We excluded senior managers who oversee media relations, public affairs, investor relations, community development, and government affairs.<br />
• We excluded all executives associated with nonprofit organizations and trade associations.<br />
• All diversity appointments on this listing held their positions as of March 31, 2011.</p>
<p><strong>CHIEF DIVERSITY OFFICERS</strong></p>
<p><strong>Tara Amaral</strong><br />
Chief Diversity Officer &amp; VP of Talent Acquisition<br />
Automatic Data Processing Inc. (ADP)</p>
<p><strong>Rohini Anand Ph.D.</strong><br />
SVP, Global Chief Diversity Officer<br />
Sodexo Inc.</p>
<p><strong>Raymond J. Arroyo</strong><br />
VP &amp; Chief Diversity Officer<br />
Aetna Inc.</p>
<p><strong>Terrian Barnes</strong><br />
Chief Diversity and Inclusion Officer<br />
Yum! Brands Inc.</p>
<p><strong>Candice Barnhardt</strong><br />
VP &amp; Chief Diversity Officer<br />
Nationwide Mutual Insurance Co.</p>
<p><strong>Subha V. Barry</strong><br />
SVP, Chief Diversity Officer<br />
Freddie Mac</p>
<p><strong>Hayward L. Bell</strong><br />
Chief Diversity Officer<br />
Raytheon Co.</p>
<p><strong>Cindy Brinkley</strong><br />
SVP, Talent Development &amp; Chief Diversity Officer<br />
AT&amp;T Inc.</p>
<p><strong>Carolynn Brooks</strong><br />
VP &amp; Chief Diversity Officer<br />
OfficeMax Inc.</p>
<p><strong>Steve Bucherati</strong><br />
Chief Diversity Officer<br />
The Coca-Cola Co.</p>
<p><strong>Anthony P. Carter </strong><br />
VP, Global Diversity and Inclusion &amp; Chief Diversity Officer<br />
Johnson &amp; Johnson</p>
<p><strong>David L. Casey</strong><br />
VP, Workforce Strategies &amp; Chief Diversity Officer<br />
CVS Caremark Corp.</p>
<p><strong>Jennifer Christie</strong><br />
Chief Diversity Officer &amp; VP of Global Executive Recruitment<br />
American Express Co.</p>
<p><strong>Linda W. Clement-Holmes</strong><br />
Chief Diversity Officer &amp; SVP, Global Business Services<br />
Procter &amp; Gamble Co.</p>
<p><strong>Deborah Dagit</strong><br />
VP  &amp; Chief Diversity Officer<br />
Merck &amp; Co. Inc.</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Desirée Dancy</strong><br />
Chief Diversity Officer &amp; VP, Corporate Human Resources<br />
The New York Times Co.<br />
<strong><br />
Ralph de Chabert</strong><br />
Chief Diversity Officer<br />
Brown-Forman Corp.</p>
<p><strong>Lynne DiStasio</strong><br />
VP &amp; Chief Diversity Officer<br />
MetLife</p>
<p><strong>Ana Duarte McCarthy</strong><br />
Chief Diversity Officer<br />
Citigroup</p>
<p><strong>Emilio Egea</strong><br />
VP, Human Resources &amp; Chief Diversity Officer<br />
Prudential Financial Inc.</p>
<p><strong>Deborah Elam</strong><br />
VP &amp; Chief Diversity Officer<br />
General Electric Co.</p>
<p><strong>Michael Escobar</strong><br />
VP &amp; Chief Diversity Officer<br />
Allstate Insurance Co.</p>
<p><strong>Linda D. Forte</strong><br />
SVP of Business Affairs &amp; Chief Diversity Officer<br />
Comerica Inc.</p>
<p><strong>Edward N. Gadsden</strong><br />
Chief Diversity Officer<br />
Pfizer Inc.</p>
<p><strong>Heide Gardner</strong><br />
SVP &amp; Chief Diversity and Inclusion Officer<br />
Interpublic Group of Cos. Inc.</p>
<p><strong>Ruth Ann M. Gillis</strong><br />
EVP &amp; Chief Administrative and Diversity Officer<br />
Exelon Corp.</p>
<p><strong>Jacqueline Glenn</strong><br />
Chief Diversity Officer<br />
EMC Corp.</p>
<p><strong>Tracey Gray-Walker</strong><br />
SVP &amp; Chief Diversity Officer<br />
AXA Equitable Life Insurance Co.</p>
<p><strong>Allison Green</strong><br />
SVP &amp; Chief Diversity Officer<br />
Lincoln Financial Group</p>
<p><strong>Donna Griffin</strong><br />
SVP &amp; Chief Diversity Officer<br />
The Chubb Corp.</p>
<p><strong>Susan Hamilton</strong><br />
Assistant VP of Diversity &amp; Chief Diversity Officer<br />
CSX Corp. Inc.</p>
<p><strong>Phil Harlow</strong><br />
Chief Diversity and Industrial Relations Officer<br />
Xerox Corp.</p>
<p><strong>Patricia S. Harris</strong><br />
Global Chief Diversity Officer<br />
McDonald’s Corp.</p>
<p><strong>Shaun Hawkins</strong><br />
Chief Diversity Officer<br />
Lilly</p>
<p><strong>Effenus Henderson </strong><br />
Chief Diversity Officer<br />
Weyerhaeuser Co.</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Michele Holton</strong><br />
Chief Diversity Officer<br />
Monsanto Co.<br />
<strong><br />
Rosalind Hudnell</strong><br />
Chief Diversity Officer and Director, Education &amp; External Relations<br />
Intel Corp.</p>
<p><strong>Phyllis James</strong><br />
EVP, Special Counsel-Litigation &amp; Chief Diversity Officer<br />
MGM Resorts International</p>
<p><strong>Linda Jimenez</strong><br />
Chief Diversity Officer &amp; Staff VP, Diversity and Inclusion<br />
WellPoint Inc.<br />
<strong><br />
Donna Johnson</strong><br />
Chief Diversity Officer<br />
MasterCard Worldwide</p>
<p><strong>Marsha Jones</strong><br />
SVP &amp; Chief Diversity Officer<br />
The PNC Financial Services Group Inc.</p>
<p><strong>Fred Keeton</strong><br />
VP, Finance and External Affairs &amp; Chief Diversity Officer<br />
Caesars Entertainment Corp.</p>
<p><strong>Kathryn Komsa</strong><br />
VP, Diversity and Inclusion &amp; Chief Diversity Officer<br />
Marsh &amp; McLennan Cos. Inc.</p>
<p><strong>Denice Kronau</strong><br />
Chief Diversity Officer<br />
Siemens Corp.<br />
<strong><br />
Lance Lavergne</strong><br />
VP &amp; Chief Diversity Officer<br />
New York Life Insurance Co.</p>
<p><strong>Paula Madison</strong><br />
EVP &amp; Chief Diversity Officer<br />
NBCUniversal</p>
<p><strong>Victoria Martin</strong><br />
Chief Diversity Officer<br />
Chartis International L.L.C.</p>
<p><strong>Augustin Melendez</strong><br />
Chief Diversity Officer<br />
Eastman Kodak Co.</p>
<p><strong>Brenda Mullins</strong><br />
Second VP of Human Resources &amp; Chief Diversity Officer<br />
AFLAC Inc.<br />
<strong><br />
Marilyn Nagel</strong><br />
Chief Diversity Officer<br />
Cisco Systems Inc.<br />
<strong><br />
Dian Ogilvie</strong><br />
Chief Diversity Officer Toyota Motor North<br />
America Inc.</p>
<p><strong>Sharon Orlopp</strong><br />
Chief Diversity Officer<br />
Wal-Mart Stores Inc.</p>
<p><strong>Stephen J. Pemberton</strong><br />
Divisional VP &amp; Chief Diversity Officer<br />
Walgreen Co.</p>
<p><strong>Paul Richardson</strong><br />
SVP, Human Resources at ESPN/Chief Diversity Officer<br />
The Walt Disney Co.</p>
<p><strong>Jennifer Rickard</strong><br />
Chief Diversity Officer<br />
Hewlett-Packard Co. (HP)<br />
(Continued on next page)</p>
<p><!--nextpage--><strong><br />
Angela Roseboro</strong><br />
SVP &amp; Chief Diversity Officer<br />
Jones Lang LaSalle Inc.</p>
<p><strong>Carly Sanchez</strong><br />
Global Head, Talent Acquisition &amp; Chief Diversity Officer<br />
American International Group Inc. (AIG)<br />
<strong><br />
Darlene Slaughter</strong><br />
Chief Diversity Officer &amp; Vice President<br />
Fannie Mae<br />
<strong><br />
Karen D. Taylor</strong><br />
SVP, HR &amp; Chief Diversity Officer<br />
GenOn Energy Inc.</p>
<p><strong>Rosalyn Taylor O’Neale</strong><br />
VP &amp; Chief Diversity and Inclusion Officer<br />
Campbell Soup Co.</p>
<p><strong>Tiffany R. Warren</strong><br />
SVP &amp; Chief Diversity Officer<br />
Omnicom Group Inc.</p>
<p><strong>Mark Welch</strong><br />
Chief Diversity and Inclusion Officer &amp; SVP<br />
Northern Trust Corp.</p>
<p><strong>Magda N. Yrizarry</strong><br />
Chief Talent and Diversity Officer<br />
Verizon Communications Inc.</p>
<p><strong>GLOBAL DIVERSITY EXECUTIVES </strong></p>
<p><strong>Johnnie B. Booker</strong><br />
Global Director, Supplier Diversity<br />
The Coca-Cola Co.</p>
<p><strong>Cecilia Carter</strong><br />
VP, Global Head of Diversity, Community &amp; Government Affairs<br />
Starbucks Corp.</p>
<p><strong>Kenneth Charles</strong><br />
VP, Global Diversity and Inclusion<br />
General Mills Inc.</p>
<p><strong>Pamela Culpepper</strong><br />
SVP &amp; Global Diversity and Inclusion Officer<br />
PepsiCo Inc.</p>
<p><strong>Laurie Curtis</strong><br />
VP &amp; Global Head of Diversity and Leadership Strategies, American Airlines Inc.<br />
AMR Corp.</p>
<p><strong>Patricia A. David</strong><br />
Managing Director &amp; Global Head of Diversity<br />
JPMorgan Chase &amp; Co.</p>
<p><strong>Andrea Davitt</strong><br />
VP, Global Diversity and Staffing<br />
Starwood Hotels &amp; Resorts Worldwide<br />
<strong><br />
Shinder Dhillon</strong><br />
Global Director, Talent Management, Diversity &amp; Inclusion<br />
Air Products and Chemicals Inc.</p>
<p><strong>Sue Dodsworth</strong><br />
VP &amp; Global Diversity Officer<br />
Kimberly-Clark Corp.<br />
<strong><br />
Michael C. Ford</strong><br />
VP, Global Diversity and Inclusion<br />
Hilton Worldwide<br />
<strong><br />
Lisa J. Gutierrez</strong><br />
Executive Director, Global Diversity<br />
Cummins Inc.<br />
<strong><br />
Gwen Houston</strong><br />
General Manager of Global Diversity and Inclusion<br />
Microsoft Corp.</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Gilli Howarth</strong><br />
Managing Director, Global Head of Diversity<br />
UBS<br />
<strong><br />
Aynesh Johnson</strong><br />
Managing Director &amp; Head of the Office of Global Leadership and Diversity<br />
Goldman Sachs &amp; Co.</p>
<p><strong>T. Hudson Jordan</strong><br />
Director, Global Diversity and Talent Strategies<br />
Pitney Bowes Inc.</p>
<p><strong>Eugene Kelly</strong><br />
Worldwide Director, Global Diversity and Inclusion<br />
Colgate-Palmolive Co.</p>
<p><strong>Cheryl Kern</strong><br />
Global Director, Diversity and Inclusion<br />
International Paper Co.<br />
<strong><br />
Yolanda Mangolini</strong><br />
Director, Global Diversity &amp; Inclusion and Talent &amp; Outreach Programs<br />
Google Inc.<br />
<strong><br />
Paul Martin</strong><br />
VP, Global Recruitment and Inclusion<br />
Sony Pictures Entertainment<br />
<strong><br />
Donna McKenna</strong><br />
Director, Global Staffing and Diversity<br />
Arrow Electronics Inc.</p>
<p><strong>Graciela Meibar</strong><br />
VP, Global Self Training and Diversity<br />
Mattel Inc.<br />
<strong><br />
Salvador Mendoza</strong><br />
VP of Global Diversity and Inclusion<br />
Hyatt Hotels Corp.<br />
<strong> </strong></p>
<p><strong>Lisa Mink</strong><br />
Executive Director, Global Diversity and Inclusion<br />
Dell Inc.</p>
<p><strong>Rosalind Peebles</strong><br />
Director of Global Diversityand Inclusion, John Deere<br />
Deere &amp; Co.</p>
<p><strong>Jacqui Robertson</strong><br />
Global Head of Diversity<br />
ING Group</p>
<p><strong>Marva Smalls</strong><br />
EVP, Global Inclusion Strategy, MTV Networks<br />
Viacom</p>
<p><strong>Debbie Smith Rayford</strong><br />
VP, Global Diversity<br />
Discovery Communications Inc.</p>
<p><strong>Susan A. Stith</strong><br />
Director, Global Diversity and University Relations<br />
Peabody Energy</p>
<p><strong>Kelli Stokes</strong><br />
Director of Global Diversity and Talent Acquisition<br />
Caterpillar Inc.</p>
<p><strong>Tyronne Stoudemire</strong><br />
Global Leader for Community, Diversity and Inclusion, Aon Hewitt<br />
Aon Corp.</p>
<p><strong>Geri Thomas</strong><br />
Global Diversity and Inclusion Executive<br />
Bank of America Corp.<br />
<strong><br />
Brian Tippens</strong><br />
Director, Global Supplier Diversity Development and Sustainability<br />
Hewlett-Packard Co. (HP)</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Joyce E. Tucker</strong><br />
VP, Global Diversity and Employee Rights<br />
The Boeing Co.</p>
<p><strong>Debra Turner Bailey</strong><br />
Global Diversity Officer, Human Resource Director, Global Staff and Business Services<br />
Corning Inc.</p>
<p><strong>Jimmie Walton Paschall</strong><br />
SVP, External Affairs &amp; Global Diversity and Inclusion Officer<br />
Marriott International Inc.</p>
<p><strong>Lisa Wicker</strong><br />
Head of Global Diversity and Compliance &amp; Director of Talent Acquisition Solutions<br />
Chrysler Group L.L.C.</p>
<p><strong>D.V. Williams</strong><br />
Global Diversity Lead<br />
Whirlpool Corp.<br />
<strong><br />
Heather Wishik</strong><br />
Global Diversity and Inclusion Director<br />
The TJX Cos. Inc.<br />
<strong><br />
Carole Young</strong><br />
General Manager, Global Offices of Diversity &amp; Ombuds<br />
Chevron Corp.</p>
<p><strong>EXECUTIVE/SENIOR VICE PRESIDENTS</strong><br />
<strong><br />
Lajuana Bradford </strong><br />
SVP, Diversity and Public Affairs<br />
Regions Financial Corp.</p>
<p><strong>Walt A. Buckhanan</strong><br />
SVP, M&amp;I Bank/VP &amp; Director of Corporate Diversity<br />
Marshall &amp; Ilsley Corp.</p>
<p><strong>Margot J. Copeland</strong><br />
EVP &amp; Director, Corporate Diversity and Philanthropy<br />
KeyBank</p>
<p><strong>Patricia J. Crawford</strong><br />
SVP &amp; Head of Diversity and Inclusion<br />
Wells Fargo &amp; Co.</p>
<p><strong>Sonya Dukes</strong><br />
SVP &amp; Director of Corporate Supplier Diversity<br />
Wells Fargo &amp; Co.</p>
<p><strong>Lisa Garcia Quiroz</strong><br />
SVP, Corporate Responsibility<br />
Time Warner Inc.<br />
<strong><br />
William L. Hawthorne III</strong><br />
SVP, Diversity Strategies and Legal Affairs<br />
Macy’s Inc.</p>
<p><strong>Erika Irish Brown</strong><br />
SVP, Diversity and Inclusion<br />
Bank of America Corp.<br />
<strong><br />
Rhonda Mims</strong><br />
President, ING Foundation &amp; SVP, Office of Corporate Responsibility and Multicultural Affairs<br />
ING Financial Services</p>
<p><strong>Delena Sunday</strong><br />
EVP, Human Resources and Diversity Affairs<br />
Nordstrom Inc.</p>
<p><strong>VICE PRESIDENTS</strong></p>
<p><strong>Kim Adams</strong><br />
VP, Diversity, Inclusion &amp; Equal Opportunity Programs<br />
Lockheed Martin Corp.</p>
<p><strong>Terri D. Austin</strong><br />
VP, Diversity &amp; Inclusion<br />
The McGraw-Hill Cos.<br />
<strong><br />
Edward W. Bullock</strong><br />
VP, Diversity &amp; Inclusion<br />
L&#8217;Oreal USA</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Jason Buss</strong><br />
VP, Talent Acquisition and Diversity<br />
Ameriprise Financial</p>
<p><strong>Paul Campbell</strong><br />
VP, Human Resources,<br />
Labor Community Relations &amp; Diversity<br />
Polo Ralph Lauren</p>
<p><strong>Kathy Clements</strong><br />
VP of Culture and Inclusion<br />
Ecolab Inc.</p>
<p><strong>Kathryn Collins</strong><br />
VP, Associate Recruitment and Inclusion &amp; Diversity<br />
J.C. Penney Co. Inc.</p>
<p><strong>Maurice Cox</strong><br />
VP for Diversity and Inclusion Development<br />
PepsiCo Inc.</p>
<p><strong>Lourdes Diaz</strong><br />
VP, Diversity Relations<br />
Sodexo Inc.</p>
<p><strong>Grace</strong> <strong>Figueredo</strong><br />
VP, Diversity and Inclusion<br />
Hartford Financial Services<br />
<strong><br />
Leny Garcia-Hil</strong>l<br />
VP of Diversity and Enrichment<br />
Flowers Foods</p>
<p><strong>Al Gaylor</strong><br />
VP of Industry Relations and Diversity<br />
Sysco Corp.</p>
<p><strong>Amy George</strong><br />
VP, Talent, Diversity &amp; Inclusion<br />
Terex Corp.</p>
<p><strong>Ron Glover</strong><br />
VP, Diversity and Workforce<br />
International Business Machines Corp. (IBM)</p>
<p><strong>Belinda Grant Anderson</strong><br />
VP of Workplace Development and Diversity<br />
AT&amp;T Services Inc.</p>
<p><strong>Arlette Guthrie</strong><br />
VP, Talent Management and Diversity<br />
Home Depot Inc.<br />
<strong><br />
Teuila Hanson</strong><br />
VP, Diversity and Inclusion<br />
AECOM</p>
<p><strong>Terri Harrell</strong><br />
VP of HR Diversity Compliance<br />
Dr. Pepper Snapple Group</p>
<p><strong>Charles A. Harvey </strong><br />
Corporate VP, Diversity and Public Affairs<br />
Johnson Controls Inc.</p>
<p><strong>Joelle Hayes</strong><br />
VP, Enterprise Diversity and Inclusion<br />
Travelers</p>
<p><strong>Angela Jones</strong><br />
VP, Human Resources Diversity and Inclusion<br />
ConAgra Foods Inc.</p>
<p><strong>Victoria Jones Ph.D.</strong><br />
Diversity Officer VP<br />
Apollo Group Inc.</p>
<p><strong>Robert Keeling</strong><br />
VP, Diversity and Communications<br />
Capital One Financial Corp.</p>
<p>(Continued on next page)</p>
<p><!--nextpage--><strong>Debra Langford</strong><br />
VP, Inclusion and Business Diversity<br />
NBCUniversal<br />
<strong><br />
Lydia Mallett Ph.D. </strong><br />
VP, Staffing and Diversity<br />
Tyco International Ltd.</p>
<p><strong>Debra Nelson</strong><br />
VP of Corporate Diversity, Communications &amp; Community Affairs<br />
MGM Resorts International</p>
<p><strong>James E. Norman</strong><br />
VP of Diversity<br />
Kraft Foods Inc.</p>
<p><strong>Eric Peterson</strong><br />
U.S. VP &#8211; Diversity<br />
General Motors Co.<br />
<strong><br />
Evelin Potts</strong><br />
VP, Diversity &amp; Inclusion<br />
Wyndham Worldwide Co.<br />
<strong><br />
Marilyn Priestley</strong><br />
VP &amp; Head, Diversity &amp; Inclusion<br />
Novartis Pharmaceuticals Corp.</p>
<p><strong>Lauventria Robinson</strong><br />
VP, Diversity Business Development<br />
The Coca-Cola Co.<br />
<strong><br />
Linda Rutherford</strong><br />
VP, Communication and Strategic Outreach &amp; Sr. Sponsor of Diversity Council<br />
Southwest Airlines Co.<br />
<strong><br />
Aida Sabo</strong><br />
VP, Diversity and Inclusion<br />
Cardinal Health Inc.</p>
<p><strong>Kim Strong</strong><br />
VP, Diversity and Inclusion<br />
Target Corp.</p>
<p><strong>Alfred Torres</strong><br />
VP, Talent Management and Diversity<br />
Verizon Communications Inc.<br />
<strong><br />
Damayanti Vasudevan Ph.D.</strong><br />
VP, Diversity and Inclusion<br />
R.R. Donnelley</p>
<p><strong>Gina Warren</strong><br />
VP of Diversity<br />
Nike Inc.</p>
<p><strong>Francene Young</strong><br />
VP of Diversity, Inclusion and Talent<br />
Shell Oil Co.<br />
<strong><br />
</strong></p>
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		<title>The Changing Roles of the Chief Diversity Officer</title>
		<link>http://www.blackenterprise.com/2009/07/16/the-changing-roles-of-the-chief-diversity-officer/</link>
		<comments>http://www.blackenterprise.com/2009/07/16/the-changing-roles-of-the-chief-diversity-officer/#comments</comments>
		<pubDate>Thu, 16 Jul 2009 15:57:12 +0000</pubDate>
		<dc:creator>Gregg Smith</dc:creator>
				<category><![CDATA[Career]]></category>
		<category><![CDATA[chief diversity officer]]></category>
		<category><![CDATA[corporate America]]></category>
		<category><![CDATA[Diversity]]></category>
		<category><![CDATA[human resources]]></category>
		<category><![CDATA[layoffs]]></category>

		<guid isPermaLink="false">http://blackenterprise.com/?p=37602</guid>
		<description><![CDATA[Many a chief diversity officer (CDO) finds themselves watching the dismantlement of succession planning models&#8230;]]></description>
			<content:encoded><![CDATA[<div class="imageframe alignleft" style="width: 150px"><a title="gregg_smith" rel="lightbox[pics37602]" href="http://www.blackenterprise.com/files/2009/07/gregg_smith.jpg"><img class="attachment wp-att-37631" src="/files/2009/07/gregg_smith.thumbnail.jpg" alt="gregg_smith" width="150" height="200" /></a>&nbsp;</p>
<div class="imagecaption">Gregg Smith</div>
</div>
<p>We all know times are tough. We read daily about some industry sector—retail, financial services, health care, technology or manufacturing—experiencing reductions in force (RIF) in the thousands! These dislocations are painful for the affected employees and the colleagues left behind. Human resources is usually tasked with drawing up layoff lists, coaching managers on what to say and explaining severance terms. Corporations, in their quest to reduce headcount, approach layoffs with the precision of a surgeon’s scalpel or the blunt force of a sledge hammer.</p>
<p>In my role as a managing director and head of the diversity and inclusion practice for a global executive search firm, I am in contact with chief diversity officers on an ongoing basis. Diversity and inclusion (D&amp;I) executives have expressed dismay that many of the gains made in diversity recruitment are being rolled back by business retrenchment. Many a chief diversity officer (CDO) finds themselves watching the dismantlement of succession planning models that have positioned women and minorities to step into new opportunities that no longer exist. Understanding that business necessity makes headcount reduction necessary, they either accept the layoff mandate or lose credibility. Those who decide to embrace the responsibilities associated with corporate downsizing seem to take on one of four roles:</p>
<p><strong>The Grief Counselor:</strong> This executive sees his or her role as providing counseling and resources to laid-off employees. The CDO or someone on her or his staff may have personally recruited affected workers, and he or she will provide resources and introductions to ease the employees’ transition. They function as a transition hub for employees making sure that employees get resumes formatted as well as receive interview tips and job leads. They lament the loss of talent and show great empathy for affected employees. CDOs that play the Grief Counselor seldom are involved strategically with the decision on who gets laid off.</p>
<p><strong>The Referee:</strong> This professional understands the need for reductions, but wants to make sure there is no adverse impact for protected classes. She or he will work with the legal department and do a statistical means test of which protected-class employees are slated to lose their jobs. If statistically there is an over-indexing of protected-class members, he or she will try to achieve greater balance. The referee sees their role as a compliance officer. If it appears the layoffs are being carried out without bias, this person will inform senior management to that effect.</p>
<p><!--nextpage--><strong>The Activist:</strong> This executive took an active role in all the social movements before joining corporate America: civil liberties, gender equity, racial justice, same-sex marriage, domestic rights, nuclear disarmament, etc. Such individuals are revered for their willingness to “speak truth to power.” The Activist is often seen as the public face of the company. This is especially true of CDOs who work for consumer companies.  Activists often are the most upset at the prospect of layoffs wiping out minority gains. They will camp outside the offices of any senior executives whom they feel they can persuade to save as many jobs as possible. Typically in the face of economic pressures, this approach is not effective; however, the Activist takes great pride if he or she is able to save a few token jobs.</p>
<p><strong>The Partner:</strong> The CDO in the Partner role has a seat at the table. Partners are members of the executive committee and are involved in discussions about proposed layoffs. They provide adverse-impact statistics to the group before any decisions are made. Partners look at the proposed gaps in the organization and determine which diverse executive can scale up and take on new responsibility. The reality is that whenever an organization reduces headcount, the remaining positions  often become bigger, given that the same amount of work needs to be done – but with fewer people.</p>
<p>A CDO in a Partner role cannot prevent layoffs, but she or he can ensure that they are fair and that the remaining minority employees are positioned for the coming upside.  In doing so, the CDO not only becomes an integral part of the change management process, but more importantly uses diversity as a tool to achieve greater organizational strength and effectiveness.</p>
<p>Since most would agree that having a CDO who is a strategic partner is desirable, one may logically ask why doesn’t it happen more often? It’s been my experience that there are four barriers that hinder CDOs from playing a more robust role at a company:</p>
<p><strong>The revolving door of CDOs.</strong> With an average CDO tenure of less than 3 years, how can one develop true lasting partnerships?</p>
<p><strong>My way or (I go down) the highway.</strong> Many CDOs have a clear but often dogmatic view as to how D&amp;I should be implemented (which is too often based on what worked at one of their past D&amp;I posts).  They need to be more flexible in their approach.</p>
<p><!--nextpage--><strong>Business people partner with other business people.</strong> As many CDOs don’t have a deep business background, this makes it much harder for them to be seen as a business partner. They lack the commercial understanding and don’t speak the common language of the astute business professional. CDOs who don’t understand their business have a difficult challenge making the business case for diversity and inclusion.</p>
<p><strong>Lack of diversity. </strong> The longer we continue placing primarily women and people of color into the CDO, role the longer we reinforce the notion that the important work of D&amp;I is not an important function for all executives to consider. Since the utilization of human capital is essential to the success of every business doesn’t it make sense for companies to be more inclusive?</p>
<p>I have observed all four types of CDOs. They are not mutually exclusive roles. The best diversity and inclusion executives are a mixture of all four. To be an effective CDO one has to call for a level playing field. You have to be an ombudsman and you have to be courageous when you smell “something rotten in Denmark.”  As a search professional, I seek out clients who want a full partner in their CDO. The full-partner CDO can report to the Chief Executive Officer or the Chief Human Resources Officer. More important than the reporting relationship is the substantive nature of that connection. A partner CDO has to be involved on the front end of succession planning, compensation, recruitment, and training and development.</p>
<p>Some may feel that their organization doesn’t have a partner CDO. The good news is this can change. Although I do believe that a savvy CDO can become a true partner, it will take a lot more than just training, coaching, and commitment to change.  We need to open up the dialogue and talk about the existing CDO reality.  It is amazing how far this function has come.  Who would have believed that so many CDO positions would ever exist? That CEOs would care where their company ranked in the various diversity polls [such as the <a href="http://blackenterprise.com/diversity/diversity-list-2009" target="_blank"><strong>Black Enterprise Best Companies for Diversity</strong></a>] or that the business press each year would trumpet best company for minorities, working women, gays, physically different etc.  That being said, what has brought us here will not get us to the next level.</p>
<p><strong>Gregg Smith is managing director at Boyden Global Executive Search in New York</strong></p>
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