customer experience Archives - Black Enterprise

Tag Archives: customer experience

Investments in Customer Experience Expected to Surge in 2014

Investments in Customer Experience Expected to Surge in 2014

A new research paper shows large and medium sized organizations plan to spend more on…

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How To Attract, Influence & Keep Customers

Rely on customer feedback to make enhancements to products, services, and online experiences

No business—small-, medium-, or corporate-sized—stays on top by being complacent. Increasingly and across many sectors,…

By Frank McCoy

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How To

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How to Position Yourself As an Industry Authority

To build your authority, you’ll need a continuous message that tells the world who you…

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‘I See You’: The Power and Beauty of Building Multiple Tribes of Professional Women

Women that make the time to find their tribes of professional sisters have a competitive…

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