Protect Your Network

How midsized firms can shore up holes in their computer networks

lockcomputersecure2

In March, Hannaford Bros., a Scarborough, Mass.-based supermarket chain, announced someone had hacked into its computer system and exposed 4.2 million debit and credit card numbers, resulting in more than 1,800 fraud cases. Affecting customers in five different states, the data breach underscores–via a very public example–the need for robust network security for all companies regardless of size.

Michelle Drolet, CEO at Towerwall Inc., a Framingham, Mass.-based provider of advanced information security solutions, attributed the problem at Hannaford to malware, a program or file designed to specifically damage or disrupt a system. “The hackers were able to use computer code to infiltrate the system and capture the sensitive data,” Drolet says.

Hannaford isn’t alone in its plight. According to Scott & Scott, L.L.P., a Dallas-based law and technology services firm, 85% of businesses have experienced a data security breach, and of those, fewer than 43 percent had an incident response plan in place. The results can be devastating: Seventy-four percent reported a loss of customers, 59% faced potential litigation, 33% faced potential fines, and 32% experienced a decline in share value.

Midsized firms are particularly vulnerable to network security breaches, Drolet says, because most don’t have security personnel or engineers on staff to serve as a “second set of eyes” for their networks. Without that layer of in-house security, Drolet says, companies can quickly become victims of criminals who are looking to corrupt, steal, and share critical information stored on networks.

Take passwords, for example. According to Bill Carey, vice president of marketing at Siber Systems Inc., the developer of password and identity management software RoboForm, every new password that is issued can effectively decrease the level of network security for a company. And when employees start writing them down, the security becomes even more lax.

“It can turn into a conundrum pretty quickly,” Carey says. Add in the fact that many companies offer remote access for employees, trading partners, and other entities, and the situation becomes even more complicated. “It’s an issue that companies of all sizes are dealing with as they strive to make information more accessible to employees.”

To avoid such calamities, Drolet says companies should use a system of “evaluating, establishing, educating, and enforcing,” beginning with an internal look at exactly what you want to protect.” For example, is it intellectual property related to human resources or engineering applications? Is it sensitive customer data or employee information?

Once you have decided what you want to protect, look at those areas carefully to find out how they can be compromised, Drolet says. A company that has a high number of trusted relationships with other firms that tap into its data are advised to look carefully at patches, firewalls, and anti-virus technology located at those shared gateways.

“Poke holes at the critical areas to see just how someone can break in,” Drolet explains. She adds that once those holes have been identified, the next step is to create a remediation plan to protect those

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134 Responses to Protect Your Network

  1. jack parler says:

    Nice post. Thanks for sharing these tips.

  2. walstonja says:

    A lot of meat very informative!

  3. Mr. Chike says:

    Thanks for the information Mel! Wasn’t aware Dell had as many Small Business support systems as they have, definitely worth looking into now! 

  4. Cherry says:

    Good information! Didn’t know Dell does all of this.

  5. Nlewis1 says:

    Great information about Dell!

  6. The Security Lady says:

    How can I integrate Dell products with my MAC server et al?

  7. Lateashasmith says:

    This is some really great information

  8. Jerome Espy says:

    Good information. I love the idea of utilizing cloud-based software solutions. It helps minimize data loss issues.

  9. Good information.  Nice to have some direction on new technology to help my business grow!

  10. Bcrauls says:

    Thanks for educating us on your company’s products.

  11. Heidi Burks says:

    dell is great for small business

  12. David says:

    Good info on Dell products

  13. Nice piece. Thank you.

    I agree it is important for us to do our homework and know what we are buying and how our software complements our hardware. I see the value in looking to our industry tto get an idea to what we need when it comes to technology.

  14. Ezola Briscoe says:

    This was some great information.

  15. Jorge says:

    Great info. This program is amazing. Thanks DELL for your support.

  16. Jorge says:

    30′ since I saw Mr. Parker class and not points either not badge, something is wrong but I don’t see a way to connect with the remote assistance, emails to smuinfo@blackenterprise.com always are rejected. Is this happening to somebody else. How you solve it? Thanks.

    • Lucubrate75 says:

      The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

  17. Jorge says:

    this is what I get when I tried to get some assistance Sorry, we were unable to deliver your message to the following address.

    :
    Mail server for “blackenterprise.com” unreachable for too long

    thanks

  18. Favort2 says:

    Thanks !!! Very useful information.

  19. Love says:

    Great tips, thanks

  20. Patcouncil says:

    I watched this 4 times and did not get any points.  There have been a few other areas, I did not get points in.  Did this happen to anyone else?

    • I haven’t rec’d points on a lot of things since the 1st day of class.  I’ve pretty much given up on the points system lol

    • Fuzzy Spritz says:

      Yes, this is my 4th time and I sent an email earlier. I haven’t heard anything. In any case, I’m here for the courses so as long as I can hear it that’s fine with me 🙂 I just hope that it wont prevent me from listening to the other upcoming courses. 

    • Vellejohnson says:

       Same here! This is my 4th time! I watched around lunch and thought it was the traffic, but just watched and the same so I hope they update it for everyone….

      • Stepfanwilliams says:

        Same here I have watched this several times as well and not getting points for this and a from my daily post on fb as well

        • Rrenee9 says:

          I haven’t received any points either and this is my 4th time watching the video. Also, I’m only receiving 40 points for logging in instead of the 100 for each login…

          • Lucubrate75 says:

            The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

      • Cortinai says:

        yes, this has happen to me as well. Not  getting points for watching video and signing on daily. They really need to fix it. I sent an email and still waiting to here from someone.

    • Mitzi says:

      Yes, this has happend to me from the beginning.  I have logged in and completed everything that we’ve been told to do but I’m way behind in points.  Hope they get this worked out soon.

      • Katreesa says:

        I thought I was the only one having these problems. Hopefully it will get fixed. However I am glad to have learned what I have thus far.

    • Ron Davis says:

      It appears that this is problematic for more than a few of us.  Maybe they did not anticipate the response and the system is overloaded.  Still no excuse from an organization that aims to be a leader in professionalism for minorities..

      • Jorge says:

        I hope Tech people answer to us if they can recover our points for days signed in and las class in without poins?

        System overload for sure!

        • Lucubrate75 says:

          The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

    • Bee Fields says:

      Yes, this continues to happen to me also.

    • Rrenee9 says:

      Yes, same here. I’ve watched this video again for the 5th time and still no points. I’ve also contacted Tech support and they responded with “we’re urgently working on this and hope to have it resolved soon”. It took them several days to come up with that. I am also only receiving 40 points for logging in. I’m in it for the knowledge but it should be fair.

  21. Didn’t get points AGAIN :-/

    Info was good

  22. Mrazq1 says:

    I’ve been contemplating getting a cloud. I think it’s time for me to make a move. Great information! Thanks!

  23. Great tips. I love the cloud services.

  24. Eric B says:

    Watched video several times and signed out and did it again and still no points. SMH. Like others on here. This seems to be happening not just with this video but when signing in and other things as well.

  25. Cozzett Bradford says:

    since day one you don’t get the points that you should..but I look at it as
    I’m continually being motivated each day that I log in., However I would like
    my points.

  26. Janice says:

    My points are not recording for this lesson either and I’ve reviewed this at least 4x also.

    • Lucubrate75 says:

      The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

  27. Vettiej says:

    Yep, the points did not show up for me me as well. W
    as is up with that?

  28. Rhonda U. says:

    Thanks Mr. Mel for the great tips! Just what we needed to keep making things happen!!

  29. Jacardo01 says:

    Well, looks like there is a problem with points as I can see in the last comments, I wrote early about it but maybe we don’t have nobody reading this or for sure must be a technical issues , lets wait that anybody from DELL or SBU any statement.

    All the weekend were problems and today we the last class, I hope this answer the comments from: EricB, Patcouncil, Mitzi, Vellejohson,StepfanWilliams,Fuzzy,Anjela,VettieJ,janics and Cozzeta.

  30. Jacardo01 says:

    Because : Mail server for for “blackenterprise.com” is unreachable , I wrote a message to Mrs. Lynette in her web page, telling her about  this situation.

    Lets wait maybe today somebody give us an answer!

  31. Idris says:

    Same here too

  32. Curtis Payne says:

    very interesting and helpful
     

  33. TGPNorth says:

    What is going on with the points?  I’ve contacted Tech Support and have received absolutely NO response.  I’m only getting 40 points for logging in every day (when it says you’re supposed to get 100 points.  And, I’m not getting points for completing these video courses.  Something is askew with this along with the supposed “Leaderboard”.  No way anyone could have gotten all those points already. . . sigh.

    • Ron Davis says:

      I have had the same problems and tech support told me they would look into it also…but no response.  I dont get response for facebook likes, tweets, etc.  Based on the point scale I easily and missing 1500 points.  Though I am in it for the knowledge it certainly is not fair if a tech issue is causing many of us, as it seems, to not be able to accumulate points towards the prizes.

      • Cortinai says:

        I agree with u Ron.

      • istudy2 says:

        The knowledge is miniscule, I want my damn points, I don’t like being treated unfair, trying my best not to become angry

        • lowster11 says:

          you should take your own advice and ”
          JUST STOP CRYING AND WORRYING ABOUT IT”

          • Lucubrate75 says:

            I did which is why I’m finally getting my points. are you? You’re late coming in to this don’t you think?

          • lowster11 says:

            cool – at least your finally getting something out of this then. I was to the point of asking if I could donate my points to you.

            Well, good luck with the rest of the coarse and just relax, you still have a chance at a prize?

          • Lucubrate75 says:

            OK Thanks, I have bigger fish to fry at missionsmallbusiness.com I need 300 points vote Lucubrate deadline June 30th Good Luck to you too I think I know who will win here anyway.

    • L.Love says:

      I was wondering the same thing. I wasn’t getting points for logging in, sharring the videos and asking experts questions??? IDK and some of the leaders I was trying to add the points the first week and couldn’t figure out how they were in the lead?

      • istudy2 says:

        THAT’S IT WE ARE WORKING FOR THEM FOR FREE ALL THIS SHARING, TWEETING, POSTING, ADVERTISING FOR THEM FOR FREE. AND WHO WORKS FOR FREE????? VOLUNTEERS AND SLAVES. EVERYONE SHOULD GET THE SAME AMOUNT OF POINTS SINCE THEY CLAIM WINNING IS BASED ON A DRAWING ANYWAY “F” THE POINTS JUST GIVE EVERYONE THE SAME AMOUNT OF POINTS WHO VIEW THE COURSES. SINCE I HAVE ADVERTISE BE UNIVERSITY FOR FREE NOW I’M GOING TO START ADVERTISING MY COMPANY LUCUBRATE FOR FREE PLEASE VISIT MY WEBSITE SIGN MY GUESS BOOK SO I KNOW YOU WERE THERE THANK YOU AND HAVE A BLESS DAY  http://lucubrate.co

    • Brandi E. says:

       I’m having the same issue. I have watched this video 6 times and I have not gotten the credit.. I’m getting annoyed..

      • Jorge says:

        we are in the same , I also saw the 2 videos again to do the complete training, nothing!

      • Nettiespillbox says:

        yes me too, I watched it 4 times on different days and still didn’t get the points.

      • A.Putman says:

        I’m having the same problem with points and this video in particular.  If you make any headway with it, please post the solution. I’ll keep trying and dpost if I get a solution also.

        • Lucubrate75 says:

          The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

          • A.Putman says:

            Thanks for the reply. I have no idea how i violated any rules or regulations but I will still tune in. The informations is what I wanted in the first place.

          • Moremi Robinson says:

            I guess I violated the rules in the 1st week… lol

    • I thought I was the only one, no response from tech support as well.

      • I got a reply and they said, “We apologize for this inconvenience. We are urgently looking into this matter and will provide an update.”

        • istudy2 says:

          THAT WAS A COMPUTER GENERATED RESPONSE! WE ALL GOT THE SAME CRAPPY REPLY

        •  I’ve given up on accumulating any points! I’m just gaining the valuable knowledge from the sessions each week.  As for the prizes….God supplies my every need!

          • Shelia says:

            Exactly Terran. At this late date, I think the contest is over! I wont be receiving any points.However, the inforrmation is priceless.
            I hope the glitch in th system was resolved!

    • I’ve been tracking my points.. I’m at 7445 and I’m missing points.  I should be well over 8000.  I haven’t rec’d 100 points yet for logging in, I don’t get points for all my tweets or FB posts and I still haven’t rec’d 350 for watching this video.  The leaderboard points high is definitely accurate.. except they should be higher
      Definitely sigh smh

      • that’s well over 9,000 points.. smh

      • Achante67 says:

        I too am not getting all my points. I am definitely in it for the knowledge but it would nice to know that it was done fairly.

        • istudy2 says:

          Oh Boo Boo all of you guys need to stop crying about it and take action,  Am I the only one who is trying to fight to be treated fair in this contest? What are you whimps afraid of, being expel? lol  Hell I have lost over 5,000 points started this contest on day one so I’m as mad as hell and I’m not going to take it anymore, no telling what I may do next, but I’m going to do something that’s for sure and crying about it is not one of them

      • Lucubrate75 says:

        The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

    • right hopefully next year if they have this ..things will be better in points system accounting… but the information is top-notch thankyou

    • Cortinai says:

      right!

    • Oldflim123 says:

      I am in agreement with all of you. I am not recieveing all of my points nor am I hearing from tech support. Plus I have viewed the “Tools to get you to the next level” about 8 times or more now and have not been recognized as doing so.

      • Lucubrate75 says:

        The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

    • Adrienne says:

      OMG I am experiencing the same thing. I have watched videos and my point snever change. How is everyone else getting so many points? i am so confused. What is really going on? I thought it was just me.

    • istudy2 says:

      My point exactly, I say we stage a campus protest. LOL

  34. Lindsay says:

    I had not consider Dell as a solution versus being just a product.  Great information.

  35. Great info.  I have got to lean how to use ‘Cloud’.  I keep hearing about it and this video was a good reminder.

  36. 1robertamar1 says:

    some good advice what is cloud is this  a dell soft ware
     

  37. operationajax says:

    .363

  38. Al Guerrero says:

      WOW!! All of the courses offered to date have been so informative!! Thanks Black Enterprise & Dell for the opportunity to participate/learn and hopefully profit from this huge bucket of knowledge!

    On another note, I would like to know what we need to do to rectify the point system. I have logged in on several occasions and have only received 45 points vs. 100 as outlined in the “how it works” tab. In addition, I have not received points for sharing/tweeting, clicking on “More Info” for Dell Products under Tools & for sharing videos 3 times per week. As previously mentioned, the info I have absorbed through the classes offered has be phenomenal. However, the point system isn’t working for many of us and as such puts a damper on the “fairness of the system”. As a competitive man [even as a kid] I would have liked to have been given the same opportunity, as others have, in the hopes of winning a prize.

  39. MNSair says:

    All is that no matter what technology you have, you need to be good in your field, otherwise technology itself nothing. Do your home work first, polish your skills and then use technology in a right way.

  40. Jonymor says:

    A good spot for a Dell add… I would recommend Dell for a small business or a start up business because Dell has  the best customer support of any of the big name computer makers.

  41. Bscott2u says:

    great lesson

  42. Bscott2u says:

    Another great lesson

  43. Prprtys says:

    I too did not receive points for watching – Tools to get you to the next level – from software to hardware
    I watched it twice to see if the points would appear.  Strange that the “technology”
    is not working.

  44. UfP says:

    We are definitely getting our technology on! Thanks Mr. Parker for the wonderful tips!!

  45. Askmysecretary says:

    Great information and will implement many of these tips into my business

  46. Askmysecretary says:

    I enjoy the information on this video and will implement much into my own service

  47. Which Dell laptop has the most powerful sound card for music production, doesn’t overheat, and has a very quiet fan?
    I have an HP notebook which overheats all the time and has an extremely loud fan.

  48. Cherry says:

    I have taken this course about 5 times and havent received my points. I havent received all my points for tweeting, posting, etc.. No word from tech support either.

  49. Erica D. says:

    I’ve watched this video 5 times and still not points, either. #confused

  50. I like the Dell cloud solution.  Great service, it’s amazing how technology continues to change out world.

  51. Rhonda Ulmer says:

    Thanks Mr. Parker for the great advice! I was encouraged to do my homework. The latest technology is essential for a successful business. I will be checking out the Dell Cloud Business applications for sure.  

  52. Klsamuels29210 says:

    I haven’t received any points as well and have taken courses over thinking its me. I am enjoying the technological information and the Cloud may be an all in one stop to use for a new beginner like myself.

  53. UfP says:

    Mel you hit the nail right on the head with this video. Thanks for the great advice! I’m ready to take my business to the nest level.

  54. Lucubrate75 says:

    Happy to know I’m not the only one who is not receiving the earned points. I have also notice that I can not keep my information in my extended profile public, it keeps going to private so no one can log into my website http://lucubrate.co or send me an email. How cool is that? I think we sould all send a  letter to the publisher, emailing the tech support is not working, I lost over 5,000 points I have attended this university from day one, why is it that only certain students allow to get points? I don’t like being treated unfairly, as I stated before I’m a former high school teacher and one thing I know for sure is that you had better give a student a grade for the work they have done, or else all hell would break loose. Those of you who are not concern about getting your points may have never attended school a day in your life, or just not interested in winning any of the prizes.  

  55. Angelyne M. Green-Davis says:

    another informative lesson

  56. Kallen says:

    I have also not received points for this video in particular.

  57. Lucubrate75 says:

    The answer to the points problem may be in the rules, which I believe have change in order to deny that there is a problem with the points system, it states as follow: COMPLETION OF A TASK DOES NOT INDICATE THAT THE ENTRANT HAS BEEN OR WILL BE AWARDED THE POINTS ASSOCIATED WITH THAT TASK. SPONSOR RESERVES THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REJECT, DISQUALIFY AND OR REMOVE ANY ENTRANT AND/OR THE POINTS (OVER 5,000 OF MY POINTS HAS BEEN REMOVED) ASSOCIATED WITH ANY TASK FOR ANY ENTRANT THAT VIOLATES THESE OFFICIAL RULES WITHOUT ANY NOTIFICATION OR WARNING SO THAT EXPLAINS IT IN A NUT SHELL THOSE OF US WHO ARE NOT RECEIVING POINTS OR HAD POINTS TAKEN AWAY MAY HAVE VIOLATED THE RULES HOW? YOU WILL NEVER KNOW BECAUSE THEY WILL NOT TELL YOU SO YOU CAN JUST STOP CRYING AND WORRYING ABOUT IT, JUST DEAL WITH IT AN MOVE ON. I READ THE RULES CAN’T FIGURE OUT HOW I VIOLATED THEM, I KNOW I’M A BIT OF A REBEL AT TIMES, SO I QUESS I HAVE BEEN EXPEL THAT IS WHY THEY REMOVED MY POINTS LOL I HAVE BIGGER FISH TO FRY ONE THING FOR SURE THEY ARE GOING TO REMEMBER MY NAME http://lucubrate.co

  58. Lucubrate75 says:

    No Points = Visablity http://lucubrate.co

  59. Moremi Robinson says:

    I wouldn’t mind one of those IPads lol

  60. Kallen says:

    Still have not received my points for this video either.

  61. Lucubrate75 says:

    No points=Visablity for my company Thanks http://lucubrate.co

  62. Jorge says:

    watching the video 1 more time, to see if I recover my points.5-28-2012

  63. Sandra Butler says:

    I’m not getting my points even though Im doing my homework…

  64. Lucubrate75 says:

    Great I’m finally getting my points, and I’m getting my badges YES, feel kind of bad for putting up a fuss, but the sqeaky wheel gets oil, right?

  65. Phoebe says:

    Good information,

  66. Sandra Butler says:

    Do your homework to find out how to grow your businesss.. 

  67. Sandra Butler says:

    Do your homework and use experts who can show how to grow your business…

  68. Sandra Butler says:

    Boy watched this video about 10times…

  69. Daks. J says:

    Good points

  70. Donna says:

    Very knowledgeable information. Well demonstrated.

  71. Zurriane says:

    Interesting Mel

  72. csaunders4 says:

    I definitely believe that if an Entrepreneur does not do their homework their not prepared to start a business. It takes a lot of planning to start a business let alone run one. Thanks for the tips. 

  73. I’ve watched this so much, I think I know it line by line but still no points

  74. Bobby says:

    Useful information.

  75. Great presentation from Dell. Really learn alot about taking my start-up business technology to the next level.

  76. Great presentation from Dell. Really learn alot about taking my start-up business technology to the next level.

  77. Devonne says:

    Hepful information on getting good software and hardware to fit the type of businesss one has.

  78. Michael125 says:

    I like the fact Dell is there to help small businesses. I currently have two dell computers and I’m planning to upgrade them. I will also investigate the Cloud. I have heard alot about this software but dont know anyone who is using it.

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