The Screening Process

Job interviewing never seems to get any easier, even after you’ve gone on more interviews than you can count. The high unemployment rate and the abysmal job market can intensify the pressure. So before you make your appearance, here’s what you need to know about preparing for the four major interview formats.

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1. The phone interview with a recruiter
Just because the interviewer can’t see you doesn’t mean you get to assume a casual attitude. Jamie Bertone, TalentSearch Leader at Progressive Insurance, suggests being fully present in a quiet location where you can focus. “You should be able to listen to the questions and take time to respond thoughtfully,” she advises. Use a landline not a cell phone. She suggests practicing with a friend and soliciting constructive feedback. Allow your personality, passion, and enthusiasm to shine through. The interviewer can’t see you, but they can perceive your smile and hear inflections in your voice.”

Bertone encourages candidates to highlight their experiences that illustrate why they’re best suited for the job. They should illustrate how they’ve successfully handled problems or worked out solutions.

“Google the CEO. Look at the company’s products and services as well as the latest news and information. Nail down the attributes the company is seeking for this position.”

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2. Video Interview
This format, enabled by technology such as Skype or

Google Chat, is becoming increasingly popular. Bertone cautions, “Don’t watch yourself on camera, fix your hair, or appear distracted. Focus on the interviewer’s questions. For good sound quality and to reduce audio interference, it’s best to use a headset or Bluetooth.” Additionally, dress professionally and assume a demeanor to match. Situate yourself in an appropriate environment–the poster of you rocking out at your favorite band’s concert may need to be stuffed in the closet during the interview.

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3. Panel Interview
Maintain eye contact and focus on the interviewer asking the question, but be mindful to engage the entire group. Also take a few moments to consider questions before answering, even if it

means having a question repeated. Bertone says, “I am impressed with candidates who think through their responses, rather than ramble on. This says a lot about who they are and the way they think and organize their thoughts. It’s honest and reflects the way people really work in business.”

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4. One-On-One interview
Treat it like a conversation, with you interviewing the hiring manager or recruiter as much as he or she is interviewing you. You bring to the table an array of skill sets, knowledge, and expertise, but you’re also trying to ascertain whether or not this is the right work culture for you, one in which you can maximize your career potential. She also advises, “Smile, even if the interviewer isn’t smiling. Create a space of comfort for yourself.”

Also, be conscious of etiquette. Embrace the advice, “Never let them see you sweat.” Aside from no-brainers such as being punctual and dressing appropriately, Bertone cautions, “Don’t betray your nervousness by twirling a pen or fidgeting. Be confident and inquisitive.”

For all interviews, Bertone insists, always have questions prepared. She suggests contacting current employees to find out more about the role, the company culture, and the company’s priorities. “Use this insider knowledge to highlight important aspects about your skills that will help the hiring manger envision you in the role.”