Tag Archives: customer retention
5 Simple Keys to Quality Customer Service
How small business owners can make sure clients remember you for the right reasons
The concierge industry aims to fulfill the needs of its customers and clients, often by…
By Tennille M. Robinson
November 9, 2010
Tags: customer retention, customer service, getting customers
Five Ways to Attract New Customers
Even in tough times, find savvy ways to draw new business
The airlines are full, cruise ships packed, and best restaurants still only available by reservation.…
By Bridget McCrea
March 3, 2009
Tags: advertising, customer retention, direct mail, e-mail, recession, Web
