When working in a team environment there are different personalities that you must interact with. With these different personalities it is inevitable that there will be conflicts that arise. Knowing how to effectively deal with conflict is essential to a healthy work atmosphere. Letting things fester leads to elevated situations that could be otherwise avoided. Conflicts can arise from several different reasons. It could be from expressing your opinion or feeling affronted by a co-worker.The Build Network of Inc.com wants you to deal with conflict in a healthy way. Here’s a list compiled by blogger Margaret Heffernans on TED.com.
When dealing with conflict that effects the whole team is is important to make sure that everyone is included in the resolution process. Here are the 5 steps to make it happen:
- Appoint a devil’s advocate.
- Find allies.
- Listen for what is NOT being said.
- Imagine you cannot do what you all want to do.
- After a decision is made, declare a cooling off period
Read more at Inc.com…