The Do’s and Don’ts of Public Relations

A bad representative can tarnish your business rep

CProcter

Procter-Rogers

Many public relations professionals are seen as the gatekeepers of a business or organization, sculpting the image of an executive, celebrity, corporation, or cause. They address the media, inform the public of a company’s plans, and make visions come alive through communications and publicity.

 

In today’s difficult economic climate, hiring the right representation for your business can be the difference between boosting clientele and sales or losing out on opportunities and revenue to the competition.

“Without adequate public relations counsel and expertise, companies are in jeopardy of allowing the marketplace–or worst yet, their competition–to define who they are and what value they bring to their audience,” says Cheryl I. Procter-Rogers, senior consultant at A Step Ahead Public Relations. Procter-Rogers, former president and CEO of the Public Relations Society of America, says public relations is “much more than publicity.”

Here are some tips from industry experts on what makes a good PR representative, top do’s and don’ts, and why PR professionals are a vital part of business strategy:

ON SETTING YOURSELF APART

KTaylorBassKaren Taylor Bass
Author, You Want Caviar But Have Money For Chitlins: A Smart Do-It-Yourself PR Guide for Those on a Budget

Be authentic, strategic, and creative. Know there is no “box” when creating a PR campaign.

Research the marketplace to create and build a winning brand.

Impressions are key. Make certain your public and personal profile is out there–one press release per month about your brand. Secure media placements in print, TV, and  radio.

ON THE DOs AND DON’Ts

DMillerDebra A.  Miller, Ed. D.
Vice President of Corporate Affairs, Aurora Health Care

DO understand that effective public relations has at least four steps: research, planning, action, and evaluation. Compromising any of these steps increases the chances of jeopardizing your success.

DO be sure you understand the power of digital and social media. Mastering how [these tools] can be used positively or negatively can mean the difference between success and failure for your client or employer.

DON’T practice in a vacuum. Ask questions and never be afraid to ask for help. Keep a group of colleagues close so you share ideas, discuss problems and solutions with them frequently.

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