customer satisfaction Archives - Black Enterprise

Tag Archives: customer satisfaction

customer

How to Convert Customer Complaints Into Compliments About Your Business

It doesn’t matter the customer is rude or right, the Internet has given consumers more…

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5 Mid-Year Tips for Small Business Owners

Here’s how you can help your company grow and finish the year out strong

Both large and small companies may benefit from simple business practices that will increase clientele,…

By Carolyn M. Brown

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Why Your Small Business Needs a Marketing Plan

It will help you attract and keep loyal customers and better compete against competitors

Here are 10 questions you need to ask yourself when building your marketing plan

By Carolyn M. Brown

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How To Attract, Influence & Keep Customers

Rely on customer feedback to make enhancements to products, services, and online experiences

No business—small-, medium-, or corporate-sized—stays on top by being complacent. Increasingly and across many sectors,…

By Frank McCoy

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How To

change

“The only woman in the room” & how to change that by 2186

With passionate voices working every day to redefine the standard for gender equality, I believe…

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manage

Ask Sheree: How to Manage an Overload of Work

It is very common for a busy professional to feel overwhelmed with their job commitments…

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