customer satisfaction Archives - Black Enterprise

Tag Archives: customer satisfaction

customer

How to Convert Customer Complaints Into Compliments About Your Business

It doesn’t matter the customer is rude or right, the Internet has given consumers more…

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5 Mid-Year Tips for Small Business Owners

Here’s how you can help your company grow and finish the year out strong

Both large and small companies may benefit from simple business practices that will increase clientele,…

By Carolyn M. Brown

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Why Your Small Business Needs a Marketing Plan

It will help you attract and keep loyal customers and better compete against competitors

Here are 10 questions you need to ask yourself when building your marketing plan

By Carolyn M. Brown

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How To Attract, Influence & Keep Customers

Rely on customer feedback to make enhancements to products, services, and online experiences

No business—small-, medium-, or corporate-sized—stays on top by being complacent. Increasingly and across many sectors,…

By Frank McCoy

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How To

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How to Position Yourself As an Industry Authority

To build your authority, you’ll need a continuous message that tells the world who you…

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‘I See You’: The Power and Beauty of Building Multiple Tribes of Professional Women

Women that make the time to find their tribes of professional sisters have a competitive…

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