Righting The Digital Ship - Page 2 of 2 - Black Enterprise

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Black Enterprise Magazine January-March 2019 Issue

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rate of less than 1%, wait times of one minute or less, and an 87% customer satisfaction rate.

Mitchell couldn’t be happier with his decision to hire Rawlings three years ago. “She accepts and masters challenges and has the highest energy level I’ve ever seen,” says Mitchell. “Her potential is limitless.”

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