Why Your Existing Customers Are All You Need to Increase Your Profits
If you own a business, then you have a rich vein of “diamonds†that you can mine: your existing customers. Read on to learn more.
college
Browse 21701 search results
In My Opinion
Generally, the best way to get someone’s opinion is simply to ask for it. Surveying customers has been a longtime business strategy, but now customer service and employee surveys have...
Stand Out And Deliver
In a rainy Wednesday morning, Lisa Ellis, executive vice president at Sony Music Label Group, sits in the back of a New York City taxicab with cell phone in hand....
Should You Take a Chance On a Workplace Romance?
A successful workplace romance may lead to a loving relationship with a promise of commitment at the altar. On the flip side, a workplace romance gone wrong can lead to a slew of complications, including a drop in performance, workplace violence, allegations of sexual harassment, embarrassment at work, etc.
The Black Enterprise–ABFF Partnership: Why Black Businesses Need Scale
When I speak before a group of black entrepreneurs, I often challenge my audience by asking how many black businesses they patronize. I inquire whether they currently use the services, of black attorneys, doctors, accountants, banks, or investment advisers, among others. Invariably, they demonstrate by a lack of show of hands that we are not fully supportive of our entrepreneurial brethren.