management

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Looking at RFID?

When retail giant Wal-Mart issued a mandate in 2003 that required its vendors to use radio frequency identification tags, the announcement gave an enormous boost to an emerging technology that...

Doing The Right Thing

In light of recent news reports suggesting that pharmaceutical giant Eli Lilly downplayed the side effects of Zyprexa, their top-selling drug for schizophrenia, in internal memos to managers and sales...

Hidden Bias

With an M.B.A. from Columbia University and a reputation as a top performer, Penny Knoll had ambitions of reaching the pinnacle of corporate success. But talent notwithstanding, Knoll found that...

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