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Tech Trends That Will Disrupt the Way Businesses Engage With Customers

Tech Trends That Will Disrupt the Way Businesses Engage With Customers

Messaging continues to emerge as the preferred method of digital communication over email. Customers want immediate communication and immediate answers. Messaging also is a much simpler means to communicate versus email, yet users do not have to sacrifice features such as sending attachments and sharing content.

Black Tech Entrepreneurship Expands Outside of the U.S.

Black Tech Entrepreneurship Expands Outside of the U.S.

"Silicon Valley is a great hub and a great example of innovation in tech," says Ntim, "but there are other examples that really could transform how people look at innovation within their own countries."

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