Dunkin Donuts to Honor Workers Who Endured Racist Rant
Black Enterprise Magazine July/August 2018 Issue

Dunkin' Donuts Dunkin Donuts says it will “honor” two employees who endured a racist rant from a disgruntled customer earlier this week; however, Internet supporters say they deserve a monetary award.

The two employees – identified as Abid and Nithi – were verbally abused by a woman claiming that she had not received a receipt for a previous day’s purchase. She was demanding a free meal. The woman used derogatory terms for Arabs when yelling at the workers.

Dunkin’ Donuts e-mailed a statement to NBCNews.com.

“We commend the franchisee’s crew member for handling this difficult situation with grace and patience. We believe this is a powerful example of great customer service and the respect our crew members have for our guests.”

Join the Conversation

Makkada B. Selah is a journalist based in New York City.


MORE ON BlackEnterprise.com