July 28, 2014
Franchise Spotlight: Red Flags For Potential Franchisees
Deciding on a franchise concept to invest in is serious business. Just going on gut instinct alone just won’t cut it. It takes a lot of careful consideration and planning, you’re going to need advise or you could be living under a cloud of regret and disappointment for the life of the franchise contract.
Besides getting professional advice, there are some red flags that should go up in your heads when you consider a concept or system attractive enough to invest in.
We asked Jeff Lefler, CEO ofÂ Franchise Grade to give us some warning signs potential franchisees should look out for before jumping into a franchise concept or system. Lefler has 15 years of small business experience, 10 of those in franchising.
His company looks out for and provides franchise investors the opportunity to grade three comparative franchise systems as part of their due diligence. He provides Â research, assessment, grading and reporting services across North America. The company is somewhat like “franchise policeâ€ so to speak.
Here are some red flags he says potential franchisees should be on the look out for.
Communication Restrictions or lack of transparency
The best asset you can get is to actually talk to other franchisees. What you’ll find is that some franchise systems do not allow their franchisees to talk to others within the system without approval from the franchisors. That’s a red flag. If they’re not allowed to share their business experience, not the proprietary workings of the franchise but just general questions. Things like how they like the franchise system, are they making money or are they satisfied, if they can’t answer those basic questions obviously that raises concerns.
Reluctance from a franchisee to repeat the experience
Make sure you ask as many franchisees as possible, if they would do it again. Would they recommend this investment to their family. Would they recommend it to their friends. That’s important. Based on our research we ask both questions to franchisees. So what we ask is, “Given what you know now, would you invest in this system again?” And the second question is, “Given what you know now will you recommend this investment to your family and friends?”
What we find is that there is a higher positive response for giving what you know now, would you invest again and a lower positive response or a negative response to given what you know now, would you recommend to family or friends? So we find that franchisees who have gone through the business are unwilling to have family or friends go through the same experience.