GoDaddy Outage the Result of Internal Glitch, Not Hackers
Black Enterprise Magazine September/October 2018 Issue

Scott Wagner, GoDaddy‘s interim CEO, released a statement Tuesday about the domain registrar and web hosting company’s outage, which caused numerous sites to go down yesterday. Wagner claims the service outage was the result of network issues, not a hack.

“The service outage was not caused by external influences. It was not a ‘hack’ and it was not a denial of service attack (DDoS),” said Wagner. “We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again.”

As the company informed customers on Monday, “At no time was any customer data at risk or were any of our systems compromised.”

The outage started around 10 a.m. PT, and service was restored by 4 p.m. PT. While initial reports pointed towards hackers, they were never confirmed by GoDaddy. The company issued a series of tweets updating customers on its progress.

A person on Twitter, going by the name of “Anonymous Own3r,” took credit for the attack. The person tweeted, “…it’s not Anonymous coletive [sic], the attack is coming just from me.”

The company responded with today’s statement, which dismissed those claims.

How did the GoDaddy outage affect you? Let us know in the comment section.

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Janel Martinez

With a focus on news and the under 35 crowd, Martinez develops engaging, daily reports for BlackEnterprise.com. She also pens the blog, After School Daze: Life After Undergrad, where she delves into the day-to-day issues and concerns of recent graduates trying to adapt to life off campus. Prior to Black Enterprise, the Bronx, N.Y. native contributed to Latina, Latina.com, Honeymag.com, Syracuse Record and The Post-Standard. When she's not writing articles, the self-proclaimed travelista is on the prowl for her next excursion.   Martinez holds a bachelor's degree in magazine journalism and sociology from Syracuse University.


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