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An Honest Conversation About Race in the Workplace

An Honest Conversation About Race in the Workplace

Race in the workplace issues can be overt or covert. Nearly every black woman in the workforce can attest to undergoing some form of racism in the workplace at the hands of a client, customer, colleague, or manager. Four corporate leaders discuss.

How to Respond To Negative Customer Feedback On Social Media

Nowadays, if you're a business owner, your customers expect and demand an immediate response. Meet the answers to their prayers: social media networks such as Facebook and Twitter or review sites like Yelp. So, do you know how to respond to customer complaints on social media?

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