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Tribute To A Trailblazer, Hero, And Friend

In April 16, 2006, a true hero went on to glory. With the death of Darwin N. Davis Sr. on that Easter Sunday morning, the black business community lost a...

3 Steps for Transforming Negative Feedback Into Positive Results

Negative feedback is a little less obvious of a gift. It provides a map to the holy grail of greater retention, revenue and recognition. But it’s a map that first needs to be decrypted by embracing a new mentality around how we interpret, respond, act on and manage this negative feedback.

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