Management

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Hard Times Ahead for Those Who Lack Soft Skills

Soft skills, also known as social, emotional, and behavioral skills, at one time may have been called character. Researchers like psychologist Angela Duckworth have identified qualities like the ability to persevere in the face of obstacles; conscientiousness, or choosing to do the right thing; and self-control, or the ability to delay gratification. Other such qualities include leadership and the ability to get along with others, otherwise known as social skills.

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