College Park Subway Customer Accidentally Leaves $7K Tip, Finally Receives Refund
Vera Conner had to wait nearly a month to correct the error she made in October
A $7.54 sandwich purchase actually became a $7112.98 charge on the credit card bill of a Georgia woman who ordered her food from a local Subway restaurant on October 23. After making the mistake and contacting the bank about the error, she recently stated that they are finally reversing the charge.
According to NBC News, regular Subway customer Vera Conner went into her local store in College Park to buy her regular order. While paying for her meal, she inadvertently placed a tip of $7,105.44 after accidentally inputting her phone number into what she thought were her Subway loyalty points. Yet, several days later, while going through her recent receipts, she realized that there was a huge error.
“When I looked at my receipt, I was like, oh, my God!” Conner told the media outlet. “I thought this number looks familiar — it was the last six numbers of my phone number. Who would leave a tip like that?”
She contacted the bank that issued the credit card, Bank of America, and after trying to correct her error, the financial institution denied the reversal of the charge. She didn’t imagine that she would get a denial, so her concern grew after getting their response.
“I thought it would be an easy fix. … Then I got the denial from the bank. That’s when I started worrying.”
She then contacted Subway and was told by a manager that the bank that would process the chargeback.
Bank of America stated that the chargeback was denied because she requested the full amount, as opposed to deducting the primary charge for the sandwich, according to the outlet. So, since she disputed the $7.54 as well, she had to resubmit the total minus the cost of the sandwich she purchased.
“You hear all the time that you should use your credit card instead of your debit card so that these things don’t happen,” she said. “I’m even getting mad at the bank because I’m like, ‘How did they not think $7,000 was suspicious at Subway?'”
She was given a “temporary credit” from Bank of America after having to endure this for almost a month.