Black Entrepreneur Launches LyingClient.com, A Platform That Exposes Dishonest Customers
Meet Tamera Preacher, the founder and CEO of LyingClient.com....
customer service
Tipping Is A Complex Topic With No Clear Solution
In eight states, the tipped minimum wage has been eliminated as a group called One Fair Wage is pushing for businesses to pay a state's...
Watch Mo’Nique Return To Her First Job at Popeyes For a Teachable Moment
We love that chicken at Popeyes and love to see Mo'Nique laughing and having a good time teaching....
Save Your Business the Headache (and Money) and Get Ahead of Bad Customer Service Experiences
How to get ahead of bad customer service experiences so you can keep customers happy and avoid costly negative reviews online...
5 Winning Ways Entrepreneurs Can Build a Great Customer Service Team
One team essential to the success of your business is your customer service team. Here are five ways to build a great customer service team....
5 Time-Honored Tips on Providing Superior Customer Service
Providing superior customer service is a way to keep your customers happy, ensuring they return to your business in the future...
How to Respond to Negative Customer Feedback on Social Media
Nowadays, if you're a business owner, your customers expect and demand an immediate response. Meet the answers to their prayers: social media networks such as...
How to Cultivate Customer Relationships Built on Trust
Keeping the trust of your clients is important in every industry. Here are 3 strategies that can make the biggest difference in keeping your clients’...
5 Business Tips to Overcome Deadbeat Customers
Signs of a potential deadbeat customer include a demanding, vague, and uncompromisable demeanor. To avoid such scenarios in the future, use these tips....
How To Choose The Right Pricing Model for Your Small Business
It can be challenging to know whether your products or services are priced too high, too low, or just right. Here are some details to...